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Insurance Field & Claims Management
POSP & Agent Field Sales
Customer profiling, transparent disclosure of exclusions, and objection handling at the point of sale.
10 questions20 minAnswers revealed at the end
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timer20:00
No answers until the end, just commit to your best pick and keep moving.
Question 1 of 10
A POSP is selling a health policy to a 45-year-old diabetic. To avoid a mis-selling allegation later, what is the agent's most important duty at the point of sale?
Sell a term life plan instead since health cover is unavailable
Clearly disclose that pre-existing diabetes carries a waiting period and record it in the proposal form
Advise the customer to hide the diabetes so the policy is issued quickly
Promise that all diabetes-related claims will be paid from day one
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