GuideUpdated Nov 2026 · 1 min read
IIBF BC/BF Syllabus 2026
What IIBF Certificate Examination for Business Correspondents / Facilitators covers.
Banks appoint Business Correspondents and Facilitators (BCs/BFs) to offer basic banking in villages and towns without a branch. The RBI expects BC agents to be trained and certified, and IIBF's BC/BF certificate is the standard route. It has a Basic level and an Advanced level, and candidates usually complete training at an RBI-mandated institute first.
IIBF BC/BF Syllabus by Area
Banking for BCsDeposit and loan products; Financial inclusion and PMJDY; Remittances and micro-insurance
BC operationsOpening accounts and KYC; Cash handling and record keeping; Digital and Aadhaar-enabled payments
Conduct and customer careCode of conduct for BCs; Fraud prevention; Grievance redressal
| Area | Topics |
|---|---|
| Banking for BCs | Deposit and loan products; Financial inclusion and PMJDY; Remittances and micro-insurance |
| BC operations | Opening accounts and KYC; Cash handling and record keeping; Digital and Aadhaar-enabled payments |
| Conduct and customer care | Code of conduct for BCs; Fraud prevention; Grievance redressal |
info
Check Before You Apply
Fees, dates and rules are set by the conducting body and can change. Confirm them on IIBF (iibf.org.in) before you register.
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