POSP Syllabus: What the Training and Exam Cover
Four topic areas, and the compliance one fails more candidates than the other three combined.
The POSP syllabus covers four topic areas: insurance basics, point-of-sale products, regulatory and compliance rules, and sales and servicing. The same four areas make up the 15-hour IRDAI-mandated training and the online qualifying exam that follows it; nothing outside the training is tested.
Four areas in 15 hours means none goes deep, but they are not equally weighted in where candidates lose marks. The compliance area, the one that feels most like common sense, is the one sponsors' exams lean on hardest. The full map, area by area.
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The Four Syllabus Areas
Insurance Basics
The foundation- 1What insurance is and why it matters
- 2Risk and its management
- 3Basic principles of insurance
- 4Role and responsibilities of a POSP
Point-of-Sale Products
What you will actually sell- 5Motor insurance (third-party and standardised own-damage)
- 6Personal accident and travel
- 7Simple term life plans
- 8Standardised health and hospital cash
- 9Home and other pre-approved POS products
Regulatory & Compliance
Where exams concentrate- 10IRDAI POSP guidelines and the Master Circular
- 11Code of conduct and ethical selling
- 12KYC / AML requirements
- 13Prohibition of mis-selling and rebating
Sales & Servicing
The working day- 14Need-based selling of standardised products
- 15Proposal and documentation
- 16Premium collection and policy issuance
- 17Basic claims assistance
- 18Customer service and grievance handling
Where Candidates Actually Lose Marks
Not on products. Motor, travel and personal accident covers are concrete, and the training's product module is the part people naturally pay attention to. The marks leak in two quieter places.
First, compliance. IRDAI's conduct rules, the mis-selling and rebating prohibitions, and KYC/AML basics read like common sense in the training and come back as precise questions in the exam. Second, scope of work: knowing exactly which products a POSP may sell and which need a full IC-38 agent. Both are pure revision material, and both are exactly what question practice exposes before the real exam can.
Real questions on these exact topics. No signup.
The Syllabus Is the Training, Full Stop
There is no external syllabus document to hunt down and no reference book to buy. The 15-hour training module your sponsor provides is the complete, authoritative syllabus; the exam is drawn from it. Study the module properly and you have covered everything examinable.
A Sensible Way Through the 15 Hours
- check_circleTake insurance basics at normal pace; it frames everything after it.
- check_circleSlow down through the product module and learn each POS product's shape: what it covers, who it suits.
- check_circleTreat the compliance module as the exam core it is. Notes help here more than anywhere else.
- check_circleUse the sales and servicing module to picture the actual workflow: proposal, premium, issuance, claims help.
- check_circleFinish with timed practice questions across all four areas before booking the exam.
Next steps
Take a full POSP mock testAll four syllabus areas, timed and scored.